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Privacy and Cancellation Policy for

Makeup and Hairstyling Service Event on October 4th and 5th in Venice

Makeup and hairstyling services that will be performed at:
San Clemente Palace Kempinski Venice
Experimental Palace
Ca Pisani Hotel
San Marco Hotel
Al Nuovo Teson Hotel

Price and Service Details

Hairstyling Service: €170.00
Duration of service: 45 minutes
We offer the following services:

  • Hair styling
  • Hair straightening
    Please note: We do not offer hat washing services.

Make-up Service: €150.00
Duration of service: 45 minutes

Introduction

This Privacy Policy outlines how our service collects, uses, shares, and protects the personal information of customers who book the makeup and hairstyling service for the event (“Event”). By booking the service, the user agrees to the terms of this Privacy Policy.

Information Collected

To provide the makeup and hairstyling service, we collect the following personal information:
• First and last name
• Contact phone number and email address
• Makeup and hairstyling preferences
• Date and time of the booking
• Payment details (Stripe and SumUp)

Purpose of Data Processing

The information collected is used for the following purposes:
• To manage bookings for the makeup and hairstyling service
• To communicate with the customer regarding confirmations, changes, or cancellations of the booking
• To improve our service based on the preferences expressed
• To manage payments and refunds

Service Modifications or Delays 

In the event of delays exceeding 10 minutes, the service will be rescheduled. We will do our best to complete it, but we cannot guarantee a specific time. Modification requests can be submitted by September 25th. After this date, any changes will be subject to availability.

Cancellation and Refund Policy

Customers may cancel their booking and receive a refund, excluding processing fees (Stripe or SumUp), if the request is made within 10 days before the start of the event, specifically by September 24, 2024. No refunds will be given for cancellations requested after this date.

Information Sharing

We do not share customers’ personal information with third parties, except when necessary to provide the service (Stripe or SumUp) or as required by law.

Information Protection

We implement appropriate security measures to protect customers’ personal information from unauthorized access, disclosure, alteration, or destruction.

Data Subject Rights

Customers have the right to access, rectify, erase, or restrict the processing of their personal information. To exercise these rights, you may contact us through the details provided below.

Contact Information

For any questions or requests regarding this Privacy Policy, please contact us at: info@makeupservice.eu 

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website and communicated to customers via email when necessary.

Acceptance of the Privacy Policy

By using our services, the user accepts the terms of this Privacy Policy.