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PRIVACY POLICY

Last updated: 15 February 2025

This Privacy Policy applies exclusively to the makeup and hairstyling service dedicated to the event taking place on the following dates: 16, 17, 18 May 2025 in Venice. The services will be provided in the rooms of the Gritti Palace and Experimental Palace hotels and can be booked through this portal no later than 10 May 2025.

Service Details and Pricing

The makeup service is available at a cost of €150.00 with a duration of 45 minutes.
The hairstyling service is available at a cost of €170.00 with a duration of 45 minutes.
For the hairstyling service, it is kindly recommended that clients arrive with their hair either damp or dry.

Data Controller

The data controller for personal data processing is Crisam Snc di Letu Daniel e C, which can be contacted at info@makeupservice.eu for any inquiries regarding personal data protection.

Collected Data and Purpose of Processing

The personal data collected through the booking of the makeup or hairstyling service includes:

  • Full name
  • Email address
  • Appointment time

This data is collected and processed exclusively for the following purposes:

  • Managing the booking of the requested service
  • Sending booking confirmation
  • Responding to any inquiries or assistance requests

The data will be used solely for communications related to the makeup and hairstyling service and will be deleted immediately after the event.
The data will not be shared with third parties for marketing or advertising purposes.

Booking, Payment Methods, and Cancellation Policy

We kindly ask our clients to be punctual for their appointments. In case of delays, we will do our best to reschedule within an available time slot, but we cannot guarantee the appointment.

The service can be booked until 10 May 2025 through the official portal. Those who have not booked by this date may request availability by contacting info@makeupservice.eu.

Payment must be made in advance and can only be completed online via Stripe or SumUp platforms. Once the payment is confirmed, the user will receive a receipt and confirmation of the selected service via email.

Refunds and Cancellations

Requests for refunds and booking cancellations will be accepted if submitted by 5 May 2025. Refunds will be processed net of Stripe or SumUp transaction fees. Cancellations and refund requests made after this date will not be accepted under any circumstances.

Data Retention

Personal data will be retained only for the time strictly necessary to manage the booking and fulfil fiscal obligations, in accordance with applicable regulations.

Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page and, if necessary, communicated to users.

For further information, please contact info@makeupservice.eu